FAQ Articles

Browser Compatability
Technology Changes, this is a constant. That said, our testing shows that Call Steward is compatible with the following browser versions. Browser    Ve...
Tue, 14 Jan, 2020 at 6:21 AM
Notification via SMS or Email or App
Call Steward notifies you via email or SMS. or App  For the user this is a personal choice so we have a user control for that. Get logged into the web ...
Tue, 30 Jun, 2020 at 9:25 AM
ICS Calendar Integration
Call Steward provides a personalized link that you can use to bring your confirmed jobs into you personal calendar. Then you can share that calendar with o...
Fri, 21 Dec, 2018 at 10:24 AM
Participation
Participation is a metric that is viewed by the dispatcher in the Assign pages. Expressed as a percentage, it is based on the following formula. total_s...
Mon, 11 Feb, 2019 at 5:51 AM
Notifications
To adjust the notification settings of a user as ADMIN goto the employee tab click on the employee name click on the settings tab adjust the notificati...
Sat, 2 Mar, 2019 at 1:05 PM
Wireless Coverage/Outages
Here are some links to the current state of the internet. Provided by https://downdetector.com https://downdetector.com/companies https://downdetector.c...
Thu, 14 Mar, 2019 at 4:00 PM
Cant Click or Copy AOL Hyperlink
In  mail I went into the OPTIONS pull down menu and selected: MAIL SETTINGS This landed me in GENERAL SETTINGS. Under READING I selected and checked: ENAB...
Fri, 15 Mar, 2019 at 5:39 PM
Employer Access
The only difference in the employer login from the employee login is the URL Employers login at  labour.callsteward.com  Remember that email addres...
Tue, 30 Jun, 2020 at 9:19 AM
Apple iCal Slow Sync
After your ics link is installed, you may find that events dont appear very quickly. Lets try to adujst the update frequenscy on your iCal http://kb...
Sun, 31 Mar, 2019 at 4:33 PM
Multi Union Access [MUA ]
MUA exists when you use the same email to login to multiple locals. Existing CS2 accounts may need to be manually merged. Please contact support if you need...
Tue, 28 Jul, 2020 at 1:53 PM